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Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Does your office have a phone system box? in a back room or an equipment stall.
If so, the problem might be there, rather than in the new phone.
Did a previoius phone on that same line (as the line the new phone is put on) have any problem?
Apologies... it is not easy to post responses promptly today. A system bug seems to be afflicting operations, and I hope they will be at full speed soon.
Yes, I was trying to post one other response, that had waiting a half hour while the system's bug interfered. I hope it is understandable that I took care of that first.
(I regret that I am not able to offer Live Phone Call service at this time; However, your request is still open to other Experts in this category, and one of them may pick up on it at any time.)
I have Opted Out, since things are not going well with this case and my efforts toward helping. This opens the case to other Experts in this category, one of which will hopefully pick up on it shortly.