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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2368
Experience:  Working with Electronics for 25+ years.
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My telephones' screens all show "line in use" and do not

Customer Question

My telephones' screens all show "line in use" and do not work. We have disconnected all of them and no luck
JA: What's the make/model of your device? How old is it?
Customer: Model kx tgf340 - only purchased a couple of years ago
JA: How long has this been going on? What troubleshooting have you tried?
Customer: two days - called our phone company who. He Med all our connections said it had to be the phone. Disconnected all phones still no luck
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 24 days ago.
Category: Phone Systems
Expert:  Nathan replied 24 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 24 days ago.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?

Expert:  Nathan replied 19 days ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan