Hi again and thanks for that information.
If you do NOT want (or need) the provider's voicemail for you line, let me recommend 2 things:
1) Contact the Technical Support folks (link with contact info below), so that you can GET the password (or code) and CHECK to see if there are any "important" messages left in the system - that you may have missed.
2) Then AFTER you have checked for those messages, contact the support folks again, and let them know that you do NOT want to use their voicemail system, and have them turn it OFF.
Once all that is done, then you can set up the built-in Answering System on your Panasonic phone, and turn that system ON (or OFF) as you see fit.
Shaw Contact Information Page -->> Click Here << --
Please let me know if that sounds like is will work for you.
Please let me know if you have any more questions.
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Thanks, ***** *****