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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2375
Experience:  Working with Electronics for 25+ years.
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I changed the time yesterday on one of my handsets. I still

Customer Question

I changed the time yesterday on one of my handsets. I still have my speed dial numbers on that handset, but it has been erased on all the other four handsets. What do I do to rectify this problem and how can I prevent it from happening again when there is another time change???
JA: What's the make/model of your device? How old is it?
Customer: onvergence Solution. MODEL #KX-TGF372
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Since I changed the time on the phones yesterday. I can find no info in the booklet. Why did this happen. Please call me on the land line so we can discuss it--***-***-****
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 30 days ago.
Category: Phone Systems
Expert:  Nathan replied 30 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 30 days ago.

Can you tell me what process you used to change the time?

A time change is normally not necessary, these phones auto update based on the caller id time signals.