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Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2698
Experience:  Working with Electronics for 25+ years.
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We hooked everything up, and it all works fine, except no

Customer Question

we hooked everything up, and it all works fine, except no message can be received by the caller
JA: Just to clarify, what's the exact make and model of your machine?
Customer: vtech CS6648-3
JA: How long has this been going on? What troubleshooting have you tried?
Customer: We just set the phone up this morning.
JA: Anything else you want the phone expert to know before I connect you?
Customer: no, thanks, Pearl.
Submitted: 7 months ago.
Category: Phone Systems
Expert:  Louie replied 7 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, would the "...no message can be received by the caller..." be the greeting message a caller hears when the answering system is activated?

Customer: replied 7 months ago.
Hi Louie,The problem was reported in error. We have messages. Is there a way to get my $5 back because I don't need this service. I would appreciate your help getting my refund. Thanks, Louie.
Expert:  Louie replied 7 months ago.

I understand.

However, my participation is strictly limited to technical, repair and/or installation issues.

Request for cancellation, refunds as well as billings & payments concerns are best addressed by Customer Support. Please click HERE or go to http://ww2.justanswer.com/help

Customer: replied 7 months ago.
Thanks, Louie.
Expert:  Louie replied 7 months ago.

Cheers.