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Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 16511
Experience:  Over 16 years experience installing and repairing electronics.
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When a person calls it says 002 I'm not available leave a

Customer Question

When a person calls it says 002 I'm not available leave a message ,when calling out 002 check internet conection.Since I'm contacting you,is it possible totell me when my contract will be up and how much prices are? Thank you.
JA: It's only $5 . Have you done a bandwidth test?
Customer: Do not know what a bandwidth is.what is $5 ?
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: maybe this I'm illiterate on computer and phone systems'BUT we have direct tv and it went totally out for hours today
Submitted: 3 months ago.
Category: Phone Systems
Expert:  Pete replied 3 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 3 months ago.

What type of phone are you using?

Have you checked that it is plugged in and connected correctly?

Have you tried powering it off for a few minutes, and then turning it on again?