Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.
If you sent in a request last week, please check your emails from a week ago. You must continue the question on that thread, or you may be double charged. Please scroll to the bottom for the link to customer care to reconnect you with your original question.
Those are automated emails. Your answer from a week ago is in your email. You can contact customer care to get to that answer, I don't have access to it. Don't rate this service, and you won't be double billed.