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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2370
Experience:  Working with Electronics for 25+ years.
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I'm trying to set it up and the time on the handsets keep

Customer Question

I'm trying to set it up and the time on the handsets keep moving up an hour - Arizona is not on daylight savings time. Where can I find area to deactivate?
JA: What's the make/model of your device? How old is it?
Customer: New from Costco - DECT 6.0. Cordlessl telephone answering system with bluetooth
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Since I tried setting it up during the past 24 hours
JA: Anything else you want the phone expert to know before I connect you?
Customer: What are the charges?
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Phone System Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.
Customer: OK
Submitted: 1 month ago.
Category: Phone Systems
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 1 month ago.

Can you give me the complete model number of the phone system, found on the base station?
DECT6 is a feature. If it is a panasonic model it will start with kx-tg. ATT/vtech models usually start with EL or CL

Expert:  Nathan replied 1 month ago.

Hello, it appears your question is still open.
Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.
Nathan

Customer: replied 1 month ago.
STRANGE - I get no communication from your organization until I request a full refund - yesterday! I never received any word
dated 29 Oct NOR 1 Nov. My request still stands - FULL REFUND immediately.