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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2519
Experience:  Working with Electronics for 25+ years.
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Our landline is not working. Yesterday a guy named installed

Customer Question

Our landline is not working. Yesterday a guy named David installed new equipment for our computer and landline. The computer works fine, but we have no land line service. Did they confuse it with my cell phone #?
JA: How old is the phone?
Customer: New wires were installed yesterday to our land line.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Since this morning that we know of. I made a call to a friend yesterday evening at 6 pm. Everything was working fine. Today we have no service.
JA: Anything else you want the phone expert to know before I connect you?
Customer: I was wondering if they got my landline # mixed up with my cell phone #.
Submitted: 4 months ago.
Category: Phone Systems
Expert:  Louie replied 4 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, bear with us; re-confirm and post back with the complete model number of the phone system. And who is your phone service provider please?

Have you tried calling your landline number using your cell phone?