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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2655
Experience:  Working with Electronics for 25+ years.
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My phone doesn't record voicemail anymore. It just keeps

Customer Question

My phone doesn't record voicemail anymore. It just keeps ringing until I answer it so it doesn't ring just 5 times like I set it for when I first bought just over a year ago.
JA: How old is the phone?
Customer: I just bought it new about a year ago so I assume it is just over a year old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It has been doing this about 5 months ago.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I haven't anything to correct because I don't know where my booklet that explained how to set-up things is.
Submitted: 7 months ago.
Category: Phone Systems
Expert:  Nathan replied 7 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 7 months ago.

What is the model of your system? This will be printed on the main base station. For a panasonic for example it begins with kx-tg, ATT/vtech with CL or EL usually