Hello Gary & Welcome to Just Answer,
I'm Greg and will do my best to assist you today.
I'm not exactly clear on what you have going on, so may I ask:
1) Do you have a CURRENT landline phone service provider and if so, is the Panasonic system connected to that service?
I'm here - did you see my question?
Yes - I'm here.
OPTIONAL requests are sent by the site - and not me.
Just turn those down and type your responses here - as you have been doing.
Let me repeat my post.
2) Please tell me MORE about this "ATT wireless modem/router". For example, do you have that piece of equipment yet?
Do your "ATT modem/router" (that you currently have) look like the attached image?
If so, please take a look at the BACK and see if there is a CONNECTOR labeled "PHONE 1" (Or PH 1)?
We experts have no access to ANY of your account information, including any deposit and such. But generally if you accept one of the OPTIONAL requests, that IS AN ADDITIONAL FEE.
Also, you should VIEW and send ALL of your replies HERE - -on this page. Emails are just for YOUR convenience - to let you know I replied HERE.
Does that make sense?
Also, it takes me some TIME to access a working phone, so would really prefer if we stick on this TEXT/CHAT screen - to communicate.
So did you see the image I sent, and have that modem in your home?
As mentioned earlier, we experts have no access to ANY of your account information, including any deposit and such.
We also have no knowledge of "someone else popped up" and asking for more money.
If that was a PREMIUM SERVICE request, those can be closed.
If you have ANY questions about site operation, those must be directed to customer service here.
We experts can NOT answer ANY questions about "site operation or fees".
Back to your question about the phone system.
The term "wireless" is often MISUSED and MISUNDERSTOOD.
"Wireless" generally refers to a "cell phone networks/technology"
This Panasonic system is primarily a CORDLESS Phone system, and this particular system also have the "link-to-cell" feature. That feature is INTENDED to connect to CELL PHONE.
So if you are getting a "U-verse" phone service, 99.9% of the time, you will physically connect a PHONE CORD from the BASE UNIT if the Panasonic to a connector at the BACK of the MAIN U-verse modem.
Can you CONFIRM that an AT&T PERSON is coming to your home - while you are home - to add this phone service?
I am TRYING to communicate with you HERE - on this page - and get MORE DETAILS about the service you WILL be getting.
So let me ask again:
I see you have posted a LONG set of details, and I will read them and get back to you in a bit.
After reading through your last response, I believe there may be some further confusion about terminology (wireless vs. cordless vs. Bluetooth, etc.), and also an ASSUMPTION or two, that may not be correct.
To discuss this in a thorough and timely manor, I'm going to send my own "Phone call request" - for the lowest amount I can - so that we can discuss this over the phone.
Let me know & Thanks
You're quite welcome Gary,
I suspect you have a phone system that WILL work with the new equipment the U-verse folks bring along and install.
BUT, be aware that MOST LIKELY the Panasonic Main Base Unit (or ANY phone you can buy locally) WILL need to be connected by the PHONE CORD - to either the new box OR to the existing phone wiring - depending on how the tech does the installation.
And I would also HIGHLY RECOMMEND that you have the tech connect the Panasonic Main Base unit and TEST that the phone system is WORKING - to your satisfaction - BEFORE they leave.
NOTE: Some techs don't like to have folks "looking over their shoulder" or asking a lot of questions (because they usually get paid by the number or jobs they do each day), so just be aware of that.
Please let me know what happens - when you can.
And when you are ready, please take a moment to rate MY service level (5-star is my goal) so that I get credit for my time helping you today.You should see some "stars" (and SUBMIT button) to do that, but please let me know if you do NOT see them (you may have to scroll UP or DOWN) or can not use them.
Thanks, ***** *****--. .-