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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2386
Experience:  Working with Electronics for 25+ years.
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Telephone series 6 dect and I have just changed phone

Customer Question

telephone series 6 dect and I have just changed phone carriers and I need the message recorder to be reactivated can you help?
JA: Just to clarify, what's the exact make and model of your machine?
Customer: It is a KX-TG1061
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I tranfer phone carriers today and since the transfer the voice mail is turned off and I do not know how to turn it on
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I don't think so
Submitted: 1 month ago.
Category: Phone Systems
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 1 month ago.

To clarify, are you wanting to use voicemail service from the phone company, or to use the answering machine built into the panasonic?

Customer: replied 1 month ago.
Nathan, Thank you but I do not wish to pursue this. I am requesting a refund
Customer: replied 1 month ago.
I don't think you are hearing me I do not want to talk email. Thank you.
Expert:  Nathan replied 1 month ago.

I can help you by phone, if you prefer.

Otherwise you may cancel from the help page.

Customer: replied 1 month ago.
Nathan I have used your service before and it was fine. The $26 is out of line with my need for an answer; you have done nothing bad. I just made a mistake calling you.
Expert:  Nathan replied 1 month ago.

I'm sorry I'm not quite clear, do you want to cancel entirely? Or just want to have an answer here via chat/email instead of an added call cost?
I can send a note to customer service to cancel the whole thing, if that is what you wanted.

Expert:  Nathan replied 1 month ago.

Do you need more help with this?