How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2385
Experience:  Working with Electronics for 25+ years.
5229702
Type Your Phone Systems Question Here...
Greg A. is online now
A new question is answered every 9 seconds

I have an old 6229-3 that has lost its outgoing message.

Customer Question

I have an old 6229-3 that has lost its outgoing message. there are no instructions in the manual. can this be remedied>
JA: Just to clarify, what's the exact make and model of your machine?
Customer: the model # 0n the bottom of the base station is cs6229-3
JA: How long has this been going on? What troubleshooting have you tried?
Customer: it has been5yrs since this was in use
JA: Anything else you want the phone expert to know before I connect you?
Customer: 2 months ago we put the system back on line it seems to work there is a blank space where the outgoing message should be . if you wait it gives the beep to record incoming message and records same
Submitted: 2 months ago.
Category: Phone Systems
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 2 months ago.

So when someone calls you they hear only silence?

Expert:  Nathan replied 1 month ago.

Do you need help with this?