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Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 30273
Experience:  Over 20 years fixing Electronically devices
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Do I access voice mail? It is new. The only thing I see on

Customer Question

do I access voice mail?
JA: What's the make/model of your device? How old is it?
Customer: It is new. The only thing I see on it is vtech.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I simply cant find how to get to my voice mail.
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 28 days ago.
Category: Phone Systems
Expert:  Richard replied 28 days ago.

Hi there and welcome

Can you check on the bottom of the base unit for the model please

and also, with which phone provider are you with? eg: AT&T, Verizon?

Customer: replied 28 days ago.
model CS6719-2. verizon
Expert:  Richard replied 28 days ago.

Thank you

Your voicemail is performed by Verizon, not on the phone itself

You dial 1.***-***-**** to access your voicemail and follow the prompts on the phone to set it up and retrieve voicemails.

This guide will also lead you through this

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you