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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2289
Experience:  Working with Electronics for 25+ years.
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My phone won't ring when I get a call. I tried pressing the

Customer Question

my phone won't ring when I get a call. I tried pressing the menu to get sound up but all I can get is phonebook, add, name. Nothing else comes up,
JA: How old is the phone?
Customer: about two years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I only realized it wasn't working on Saturday wen someone told me they were phoning all day. Trobleshooting!!! I can't get anything on the menu escept what I previously told you. I have been looking at the manual on google, it seems easy enough if you could only get sound to come up.
JA: Anything else you want the phone expert to know before I connect you?
Customer: No, just need to get help with the ringer
Submitted: 28 days ago.
Category: Phone Systems
Expert:  Nathan replied 28 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 28 days ago.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the base usually)

Expert:  Nathan replied 26 days ago.

Do you need more help with this?
If so, simply reply back on this page.

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