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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 7958
Experience:  Working with Electronics for 25+ years.
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KX-TG633SK phone rings when I answer I can hear the caller

Customer Question

KX-TG633SK phone rings when I answer I can hear the caller but they cannot hear me? Never knowingly turned the mute on have tried to turn it off using the soft key
Submitted: 1 month ago.
Category: Phone Systems
Expert:  Greg A. replied 1 month ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) How many TOTAL cordless handsets do you have with this system, and if more than one, do ALL handsets behave this way (assuming you have TESTED)?

2) What phone service provider (phone company) you have for this phone line?

3) WHEN did this issue first begin?

Please REPLY using the box below.


Expert:  Greg A. replied 29 days ago.

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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