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MasterFixIt
MasterFixIt, Customer Service
Category: Phone Systems
Satisfied Customers: 9130
Experience:  I have been repairing telephone systems, wireless and wired multi line systems as well as computer transmisions.
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I am having trouble getting a Panasonic landline phone let

Customer Question

I am having trouble getting a Panasonic landline phone let me hear messages on another phone.
Submitted: 2 months ago.
Category: Phone Systems
Expert:  MasterFixIt replied 2 months ago.

Hi , I am Tech Michael a phone system expert and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

May I have the Full model # of your phone?

also how old it is and if you have the user manual or if you need a copy online?

Thank you

Tech Michael

Customer: replied 2 months ago.
kx-tga410
Customer: replied 2 months ago.
no additional
Customer: replied 2 months ago.
five to ten years old. I have a users manual.
Expert:  MasterFixIt replied 2 months ago.

Hi your phone request hasn't gone through yet.

I know this model very well, and I know whats wrong, there is a failed Memory IC at the cause of this problem.

The part is only a few dollars at the most but it is surface mount and requires specialized soldering equipment to replace that part without causing damage to the circuit board.

I recommend Best Buy for this service, I used to work for them as a repair technician so I knwo they are fair priced, and do excellent work and they are Honest;-)

can fix this like new for you for a good price.

I wish I had better news for you I really do but it is fixable.

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you and have a great day!

Sincerely

Tech Michael