How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask MDG_Sacto Your Own Question
MDG_Sacto
MDG_Sacto, Technician
Category: Phone Systems
Satisfied Customers: 6543
Experience:  10 years PBX Installer
24542549
Type Your Phone Systems Question Here...
MDG_Sacto is online now
A new question is answered every 9 seconds

How do I get rid of "new voicemail"

Customer Question

how do I get rid of "new voicemail"
Submitted: 6 months ago.
Category: Phone Systems
Expert:  MDG_Sacto replied 6 months ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

-What kind of phone do you have? home or business? land line or cell?

-Model number of the device/phone?

___________________________________________________________________

** My replies can take up to 5 minutes to appear **

** Do NOT start a new question **

Expert:  MDG_Sacto replied 6 months ago.

Are you having website difficulties that are preventing you from replying?

Customer: replied 6 months ago.
home, land line cl84115/cl84215,cl84265/cl84365
Expert:  MDG_Sacto replied 6 months ago.

So are you saying the message waiting light is showing on the phone? And have you cleared all the messages already?

Customer: replied 6 months ago.
no
Expert:  MDG_Sacto replied 6 months ago.

In order to assist you, we need CLEAR communications in our chat.

What are you saying "no" to? (maybe a website pop up)

I asked two separate questions. Please reply with complete sentences that convey your meaning:

Are you saying the message waiting light is showing on the phone?

And have you cleared all the messages already?

Expert:  MDG_Sacto replied 6 months ago.

Not sure why you cannot reply... To manually turn off the new voicemail indicator:

1. Press MENU/SELECT when in idle mode to enter the main menu.
2. Press down CID or up DIR to scroll to Settings, then press MENU/SELECT.
3. Press down CID or up DIR to scroll to Clr voicemail, then press MENU/SELECT. The screen shows Reset Voicemail Indicator?
4. Press MENU/SELECT again to turn the voicemail indicator off. There is a confirmation tone and the screen returns to the previous menu.

Let me know how that goes or reply with more details and remember, I will be here with you throughout this entire process. You may also submit a 3 to 5 star rating at the top of this page at any time. Rating now does not close your question or prevent future replies which are at no additional cost.

Thanks
Mike

Expert:  MDG_Sacto replied 6 months ago.

Hello, just checking back in to see if you still need help, or perhaps you would like to acknowledge that my time and input has been helpful?