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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2290
Experience:  Working with Electronics for 25+ years.
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Why am I called by an operator who tell me my battery is

Customer Question

Why am I called by an operator who tell me my battery is low? I have 5 phones and dont know where to start! the message continues andtells me to dial 103 and star to discontinue these notices but that doesnt work.
Submitted: 1 month ago.
Category: Phone Systems
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 1 month ago.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the base, not the handset)

Customer: replied 1 month ago.
All handsets are involved
Local phone co. Att
Customer: replied 1 month ago.
Do all phones need battery change or just the base connection?
Expert:  Nathan replied 1 month ago.

That message is not actually from the panasonic system at all,

if the phone is ringing and giving you this message it is either coming from ATT (unlikely) or is some type of scam trying to get access to your phone/account.

Are you certain you only have a "landline" connection, and perhaps don't have uverse fiber optic service?

Customer: replied 1 month ago.

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