How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8091
Experience:  Working with Electronics for 25+ years.
5229702
Type Your Phone Systems Question Here...
Greg A. is online now
A new question is answered every 9 seconds

On Friday, a medical company called that confirms drs.

Customer Question

on Friday, a long medical company called that confirms drs. appointments. The message had no end and just goes round and round blocking any other messages. I went out and bought a new phone set and its just doing the same thing now. I have tried numerous ways to erase it, but it won't do it.
Submitted: 2 months ago.
Category: Phone Systems
Expert:  Greg A. replied 2 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) What phone service provider (phone company) you have for this phone line?

2) It sounds like you are using the provider's "voicemail" system to take your messages - is that correct?

3) If you have ANY other devices (phones, fax, etc.) attached to this same phone line and if so, are they working properly?

Please REPLY using the box below.

Thanks

Expert:  Greg A. replied 2 months ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)