Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist you today.
Sorry to hear of any issue you are having with your phones or recorded messages.
I can not discuss any issues about payments or charges, but I may be able to help you with accessing your messages - IF you can tell me a little bit more details.
May I ask:
1) Is this a regular "landline" system - that you are trying access from your cell phone?
2) Are the messages stored in the provider's "voicemail" system?
3) What phone service provider (phone company) you have for this phone line?
4) Do you NORMALLY get to your messages FROM a home phone - by entering * 9 8?
Please REPLY using the box below.
I just saw your phone call request. I'm not near a phone right now to be able to call, but another expert here may respond to your request before I can reach a phone.
In the mean time, can you respond to the questions I asked previously?
I can not cancel your request, so I will leave your question open and we can try again later.- when you have the time.
I'm here almost every day, so just let me know when you are ready to continue by posting a note here.
Take Care, Greg A.