Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
what is the brand name of the phone?
Hello & Welcome,
Different expert here.
To help you with this issue, may I ask:
1) What is the AGE of this phone, and HOW LONG has it been connected (in use)?
2) What phone service provider (phone company) do you have for this phone line?
3) Can you successfully place OUTGOING calls?
4) Do you have any more DETAILS for me - about what is happening with this phone?
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)