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Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2663
Experience:  Working with Electronics for 25+ years.
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Its set on voice mail i am not set up for VM on my phone

Customer Question

its set on voice mail i am not set up for VM on my phone company for VM
JA: How old is the phone?
Customer: ?
JA: What confuses you?
Customer: how od
JA: How long has this been going on? What troubleshooting have you tried?
Customer: week had PC CK IT and can not reset it
JA: Anything else you want the phone expert to know before I connect you?
Customer: states Vm mse via phone CO
Submitted: 8 months ago.
Category: Phone Systems
Expert:  Greg A. replied 8 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with? If this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base.

2) What phone service provider (phone company) you have for this phone line?

Please REPLY using the box below.

Thanks

Customer: replied 8 months ago.
kxtge230 black type BBOX HAC
comcast
Customer: replied 8 months ago.
A YOU THERE?
Expert:  Greg A. replied 8 months ago.

Thanks for that information.

Can you tell me the TOTAL number of cordless handsets, and if more than one, do ALL handset have the "Vm mse via phone CO" on their screens?

Also, can you do a quick TEST for me?

That TEST is to pick up any handset, press the TALK button, and QUICKLY listen for the dial tone.

When that is done, do you hear ANYTHING unusual - BEFORE the clear dial tone?

For example, do you hear a few beeps, or perhaps some "pulsed" dial tones - before the clear dial tone?

Thanks

Customer: replied 8 months ago.
OK NOW WHAT
Expert:  Greg A. replied 8 months ago.

Hi again,

I see your phone call request, but don't have access to a phone line right now to be able to call. However, another expert here may respond to your request at any time.

If you can, please respond here - in this format - so we can continue.

Thanks

Customer: replied 8 months ago.
YOU! NO... CANCEL ALL THIS
Customer: replied 8 months ago.
NOW TY
Expert:  Greg A. replied 8 months ago.

We experts here are "users" of the site, just like you, and have no access to your account.

But you should have a "my account" link on your side of the system to control ANY and all aspects of your account.

Let me know if you change your mind and would like to continue looking into this issue.

Customer: replied 8 months ago.
NO
Customer: replied 8 months ago.
REFOUND MY 5$
Expert:  Greg A. replied 8 months ago.

Again:

We experts here are "users" of the site, just like you, and have no access to your account.

But YOU should have a "my account" link on your side of the system to control ANY and all aspects of your account.

Customer: replied 8 months ago.
I SAID TO U WHAT I WISH
Customer: replied 8 months ago.
WELL
Customer: replied 8 months ago.
HELL O
Customer: replied 8 months ago.
GOOD BY GREG A