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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2376
Experience:  Working with Electronics for 25+ years.
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We've FIVE CL83551 phones. 3 of them are fine. 2 don't work

Customer Question

Hi
We've FIVE CL83551 phones. 3 of them are fine. 2 don't work w/ the same symptoms. No dial tone, no intercom, no apparent communication w/ the base phone (which works fine.)
Both sick phones show red charging lights, fully charged battery icons and ring tones work.
We reset both phones by unplugging/replugging. We brought them to the same room as the base unit. Cords are fully plugged into their bases, and the power supply cord firmly into the wall.
Please help us out here! We're in a townhouse with 3 sets of stairs and purchased these units to save our aging bones from lunging up/down stairs to answer calls...
Thanks
Jean
Submitted: 2 months ago.
Category: Phone Systems
Expert:  Greg A. replied 2 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) What is the AGE of this system?

2) WHEN did this issue first begin?

3) Were ALL of the handsets part of the original system package?

Please REPLY using the box below.

Thanks

Customer: replied 2 months ago.