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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2664
Experience:  Working with Electronics for 25+ years.
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I have a model KX-TG9581, KZ-TG9582 2 line phone system I am

Customer Question

I have a model KX-TG9581, KZ-TG9582 2 line phone system
I am getting a "memory full" message and have not been able to fix it
Submitted: 8 months ago.
Category: Phone Systems
Expert:  Nathan replied 8 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 8 months ago.

Gregory, do you mean that when someone calls you, they hear a message saying "memory full"?

Customer: replied 8 months ago.
the message says call back later
Expert:  Nathan replied 8 months ago.

If you pick up the line, and listen carefully, what do you hear? A few beeps or a fast tone prior to the dial tone, or just the usual tone?

Customer: replied 8 months ago.
just the dial tone
Expert:  Nathan replied 8 months ago.

Please check this on both lines

Customer: replied 8 months ago.
same on both lines
Expert:  Nathan replied 8 months ago.

Okay we'll need to check something else as well,

unplug the phone lines and power cord from the panasonic base station,

then call yourself (home number) from an outside line. Do you still hear that memory full / call back message?

Customer: replied 8 months ago.
just rings, no answer
Expert:  Nathan replied 8 months ago.

Thank you for checking.

Please pick up a handset, and key in MENU #3251

up/down to YES if prompted, then SELECT

again if prompted, then OFF

Repeat with Menu#3252

Customer: replied 8 months ago.
should I relug the poer cord and line jack first?
Expert:  Nathan replied 8 months ago.

Oh yes, please do. Sorry I had assumed you had done this already.

Customer: replied 8 months ago.
not able to key in MENU #3251, am I missing something?
Expert:  Nathan replied 8 months ago.

The handset needs to be in standby when you do this, not on a call,

so don't press talk first

just menu #3251

Customer: replied 8 months ago.
I have to go, will check back later
Expert:  Nathan replied 8 months ago.

No problem, let me know when you have a chance to run through this process.

Customer: replied 8 months ago.
please cancel this subscription
Expert:  Nathan replied 8 months ago.

I cannot cancel or handle any billing matters. I'm an independent tech, spending my own personal time here trying to help you.

To continue, please complete the requested steps and reply back. Any other matters would be addressed through the help page.

Expert:  Nathan replied 8 months ago.

Do you need more help with this?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan