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Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist you today.
Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.
To help you with this issue, may I ask:
1) Do you have the FULL manual for this system?
2) Do you have ANY names or numbers stored in the directory yet?
Please REPLY using the box below.
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?
If you do no have the FULL manual for this system, I have a link to the electronic (PDF) version below.
CLICK Here --> http://tinyurl.com/gujpv6c
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)