How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 31125
Experience:  Over 20 years fixing Electronically devices
32989067
Type Your Phone Systems Question Here...
Richard is online now
A new question is answered every 9 seconds

RE: Phone Model KX-TG6841 (S/N 4ECQA048208 One of the phones

Customer Question

RE: Phone Model KX-TG6841 (S/N 4ECQA048208
One of the phones will not ring. (1) I have selected the menu key. (2) Pushed the # key. The code bar comes up on the screen, but when I try to type in code 160, the phone only accepts the 16 and will not accept the "0". Suggestions????
Submitted: 3 months ago.
Category: Phone Systems
Expert:  Richard replied 3 months ago.

Hi there and welcome Rich

Can you remove the batteries from the phone and power to the base station and wait 5 minutes

Then connect the power, put the batteries back in and tell me if it now rings please.