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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8106
Experience:  Working with Electronics for 25+ years.
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I have a CS6829 model number phone. I cannot get a dial

Customer Question

I have a CS6829 model number phone. I cannot get a dial tone, only a buzzing. The phone rings, but I cannot answer it. I pulled the plugs and reset, but no change. What is wrong?
Submitted: 3 months ago.
Category: Phone Systems
Customer: replied 3 months ago.
Why do I have to pay to get customer service assistance with an item that is not working?
Expert:  Greg A. replied 3 months ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) WHEN did this issue first begin?

2) What phone service provider (phone company) you have for this phone line?

3) If you have ANY other devices (phones, fax, etc.) attached to this same phone line and if so, are they working properly?

Please REPLY using the box below.

Thanks

Expert:  Greg A. replied 3 months ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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