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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2371
Experience:  Working with Electronics for 25+ years.
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I can not retrieve my messages. My machine does have the and

Customer Question

I can not retrieve my messages. My machine does have the greeting and it is played for caller. there is no beep to tell when to start recoring messages
JA: Just to clarify, what's the exact make and model of your machine?
Customer: 2.4GHZDigital cordless answering machine modelKX-TG2631 or2632
JA: What troubleshooting have you tried?
Customer: I tried going to menu# ***** 211to reset number of rings
JA: The phone expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: is there a fee?
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Phone System Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.
Customer: OK
Submitted: 3 months ago.
Category: Phone Systems
Expert:  Nathan replied 3 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out, Joan.

Can you please test something for me:
Pick up the line, and listen carefully - what do you hear? A fast tone or a few beeps prior to the dial tone, or just the usual dial tone?