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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2290
Experience:  Working with Electronics for 25+ years.
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The problem I've been having is I can't register any

Customer Question

Hi, the problem I've been having is I can't register any handsets.
JA: How long has this been going on?
Customer: Just unboxed it yesterday and been having trouble since.
JA: What troubleshooting have you tried?
Customer: I tried resetting the base and tried registering again and still having problems.
JA: The phone expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I disconnected everything. Let me reconnect.
Submitted: 2 months ago.
Category: Phone Systems
Expert:  Nathan replied 2 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the base usually)

Customer: replied 2 months ago.
You know this is funny but I just fixed the problem. Thanks anyway.
Expert:  Nathan replied 2 months ago.


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