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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2289
Experience:  Working with Electronics for 25+ years.
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When someone call in while our phone is in use, they get the

Customer Question

When someone call in while our phone is in use, they get the message "out of service" instead of being able to leave a message. How can I be sure the caller directed to leave a message?
Submitted: 2 months ago.
Category: Phone Systems
Expert:  Greg A. replied 2 months ago.

Hello & Welcome,

I'm Greg and will do my best to assist you today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with?

2) What phone service provider (phone company) you have for this phone line?

3) WHEN did you first notice (or were told) that this was happening?