Hello & Welcome,
I'm Greg and will do my best to assist you today.
Sorry to hear of any issue you are having with your phones.
To help you with this issue, may I ask:
1) WHEN did this issue first begin or was noticed?
2) How many TOTAL cordless handsets do you have with this system?
3) What phone service provider (phone company) you have for this phone line?
4) If you have ANY other devices (phones, fax, etc.) attached to this same phone line and if so, are they working properly (do they RING when a call comes in)?
5) Is there ANYTHING in the display(s) of the system that mentions the "ringer"?
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)