Hi there,My name is***** will try my best to help you with your question.
I haven't heard back from you yet - please reply and let me know if you still need assistance with this.
Hi, just checking in on your question, do you need any further assistance?
Please confirm the full make and model number of the phone?
If you are locked out of Feature 983, you can reset it by pressing Feature 985 then 9 then selecting "yes" when prompted to reset the password. The password ***** now be reset to the default, usually 0000 or 9999.
Ok, let me check if the other techs have any idea..