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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 7952
Experience:  Working with Electronics for 25+ years.
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We have PanasonicKX-TGE270/220 cordless phone (which is

Customer Question

We have PanasonicKX-TGE270/220 cordless phone (which is great)-The question is, we do not want outside callers to display an ID for us-at present, outside callers say they display Chuck and Ellen on their ID'S. How can we remove same?
JA: How old is the phone?
Customer: Sorry for the delay; bought phone Feb. 28, 2015.
JA: What troubleshooting have you tried?
Customer: Just went thru the operating manual, 1st to last page-don't know id for instructions
JA: The phone expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No, thank you.
Submitted: 2 months ago.
Category: Phone Systems
Expert:  Greg A. replied 2 months ago.

Hello & Welcome,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your phones or phone service.

To help you with this issue, may I ask:

1) What phone service provider (phone company) you have for this phone line?

2) Can I safely assume this system is being used to make landline calls, and that is when the ID appears - for the folks you are CALLING?


Expert:  Greg A. replied 2 months ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?

I only ask because I didn't see a response back from my initial questions.

Also, the "outgoing Caller ID" is usually something that is set or configured by the phone service provider (phone company) - and not the phone system that is using the line. So that service provider would be who you would want to contact - to see if you can set that outgoing Caller ID do something else.

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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