OK - those are really two of the same BASE units, with the only difference being the number of handsets that came with each system.
That does "complicate" things a bit, as identical systems operating in the same area often get "confused" as to what base unit they should be connected to.
General guidelines for having two similar systems in the same area:
- Try to keep the two base units as far apart from each other as possible (such as at separate ends/corners of the house.
- Try to keep the handset close to THEIR base unit, and away from the OTHER base.
- During registration - or "reconnecting" - of the handsets and base unit, the other handsets should NOT be in use.
So you can TRY using the reconnect sequence with the OTHER base, to see if that works.
And there is one more thing you can TRY, but if the single handset does not reconnect to either of the base units, that would indicate a failure of the handset. The thing you can TRY is a full "reset" of each system (separately), as detailed below.
Cordless system "reset" procedure. This is done by following the steps below.
1) Remove the batteries from ALL handsets in the system.
2) Remove the phone cord from the main base unit AND the phone jack in the wall.
3) Remove the AC power adapter plug from the main base unit AND remove the AC adapter from the power outlet.
4) WAIT 15 minutes. This allows any "stuck" conditions in the components to clear.
5) Reconnect the batteries in all handsets.
6) Reconnect the phone cord between the main base and the phone jack in the wall.
7) Reconnect the AC power adapter plug in the main base unit and then plug the AC adapter into the wall power outlet.
8) Wait 30-60 seconds for the system to reinitialize.
9) Test each handset for proper function.
10) Test each function of the main base unit (answering system, caller id, etc.).
Please give these things a try and let me know what you find or if you have more questions.
Thanks, ***** *****
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