Hello & Welcome,
I'm Greg and will do my best to assist you today.
Sorry to hear of any issue you are having with your phones.
To help you with this issue, may I ask:
1) HOW LONG have you owned this system?
2) What happens NOW - when you try to turn the system on, and someone calls?
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?
I only ask because I haven't seen a response from my initial questions.
Also, the EASIEST way to turn on the answering system is to push the ANSWER ON/OFF button - on the main base unit - until the indicator comes ON (lights up). Once that is done, have someone call you and try to leave a message - to TEST that the call is picked up after 4 rings. If something else happens, please let me know what happens and we can investigate this further.
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)