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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 7958
Experience:  Working with Electronics for 25+ years.
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I just purchased a new Panasonic phone (model #KX-TGA641).

Customer Question

I just purchased a new Panasonic phone (model #KX-TGA641). Although the speaker sound is at the max, there is no sound on sending or receiving calls.
Submitted: 2 months ago.
Category: Phone Systems
Expert:  Greg A. replied 2 months ago.

Hello & Welcome,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with? Since this is a cordless system, that model should be printed on a sticker on the bottom or back of the main base unit and START with KX-TG - but have no "A" in it.

2) How many TOTAL cordless handsets do you have with this system?

3) Is this a new handset you have purchased to expand your system?


Expert:  Greg A. replied 2 months ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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