How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2288
Experience:  Working with Electronics for 25+ years.
Type Your Phone Systems Question Here...
Greg A. is online now
A new question is answered every 9 seconds

My phone says no power at base where do I find the model # I

Customer Question

My phone says no power at base where do I find the model # ***** have this phone a long time
JA: How old is the phone?
Customer: At least 10 years .But it was working fine until today
JA: What troubleshooting have you tried?
Customer: I wouldn't know what to do
JA: The phone expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No
Submitted: 2 months ago.
Category: Phone Systems
Expert:  Nathan replied 2 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the base usually)

Customer: replied 2 months ago.
to # *****
Model cs6729-21
Customer: replied 2 months ago.
Send me an email
Customer: replied 2 months ago.
Can you help me
Expert:  Nathan replied 2 months ago.

Yes I can, but please reply only once and give me a few moments to respond, the multiple messages can get lost/delayed.

I really do need you to answer each of my specific questions though, please.

Related Phone Systems Questions