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Richard
Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 34678
Experience:  Over 20 years fixing Electronically devices
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I have two phones panasonic kx-tga652, 4 years, Both work

Customer Question

I have two phones panasonic kx-tga652
JA: How old is the phone?
Customer: 4 years
JA: What troubleshooting have you tried?
Customer: Both work perfectly but one of them seems to be constantly on mute and it does not have a mute button
JA: The phone expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Nope
Submitted: 9 months ago.
Category: Phone Systems
Expert:  Richard replied 9 months ago.

Hi there and welcome

can you please remove the batteries to the problem phone, and disconnect the power from the base unit

Wait 10 minutes, connect the power to the base unit

Wait 5 minutes then put the batteries back in the phone and tell me if it now works please.