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Ask Greg A. Your Own Question

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2368
Experience:  Working with Electronics for 25+ years.
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Kx-tga470 Every time I press sp-phone the unit goes dead.

Customer Question

kx-tga470
Every time I press sp-phone the unit goes dead. ***@******.***
Submitted: 4 months ago.
Category: Phone Systems
Expert:  Nathan replied 4 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Is that on the handset, or the base station?
What is the model number of the panasonic system (off the base, not the handset)?

Customer: replied 4 months ago.
on the hand set
KX-TG7621
Customer: replied 4 months ago.
Please respond.
Customer: replied 4 months ago.
phone#
(###) ###-####
Customer: replied 4 months ago.
Expert:  Nathan replied 4 months ago.

I'm sorry I missed you, Gerry. The multiple messages can get lost in the queue, and I can't call you directly without you authorizing that additional service first. I've sent a call offer, if you wish to utilize it.

In the meantime, can you tell me if you have any trouble with the handset ringing for incoming calls?

Expert:  Nathan replied 4 months ago.

Do you need help with this?