How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones, Customer Service
Category: Phone Systems
Satisfied Customers: 15616
Experience:  I have several years experience setting up and installing phone systems.
30759776
Type Your Phone Systems Question Here...
Jason Jones is online now
A new question is answered every 9 seconds

How in the world do you delete a contact phone number from

Customer Question

How in the world do you delete a contact phone number from this system?
Submitted: 10 months ago.
Category: Phone Systems
Expert:  Jason Jones replied 10 months ago.

Hello,

I am the person that will be helping you today.

To which system are you referring?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 10 months ago.
Polycom HD voice
Customer: replied 10 months ago.
Hello!!!!!
Expert:  Jason Jones replied 10 months ago.

Thank you for the update. Please, explain what exactly you need help with. What does "delete a contact phone number" mean to you?

Customer: replied 10 months ago.
On the screen on my office phone, I have the old manager listed who is no longer with the company. How do I remove him from the system?
Expert:  Jason Jones replied 10 months ago.

I assume you are using a VOIP system. That has to be changed from within the VOIP system. Which VOIP system are you using?

Customer: replied 10 months ago.
All I see is the HDvoice
Expert:  Jason Jones replied 10 months ago.

Okay, are you the person that manages the VOIP system? If not, do you know who does?

Customer: replied 10 months ago.
Neal Sanghavi. He is not here today
Customer: replied 10 months ago.
Or Durran Felton the old Office Manager. I need to remove him. I an the new manager
Customer: replied 10 months ago.
Did I lose you?
Expert:  Jason Jones replied 10 months ago.

I am still here. You do not have any way to change the name. You must wait for Mr. Sanghavi because he is the only one that can do that. He will sign into the VOIP server and make the changes manually.

Does that make sense?

Customer: replied 10 months ago.
thanks. So he is the authorized user, correct?
Expert:  Jason Jones replied 10 months ago.

That is correct. After he logs into the VOIP system, he will be able to change it.

Expert:  Jason Jones replied 10 months ago.

Thank you for your time today.

I look forward to your rating of my help on the top of this page. If you have any questions about rating me, please let me know.

Thank you for your time and please, do not forget to rate my help on this page.

- Jason

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with "For ***** ***** Only!"

My Profile page:

http://JasonFixedit.com