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MasterFixIt, Customer Service
Category: Phone Systems
Satisfied Customers: 8990
Experience:  I have been repairing telephone systems, wireless and wired multi line systems as well as computer transmisions.
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I have a VTech Answering Machine phone, SN SR 100964387,

Customer Question

I have a VTech Answering Machine phone, SN SR###-##-#### ***** 1 CS 6829-3. I cannot find the manual for it. I need to change the greeting message and up date it. Please advise what I need to do to reprogram the greeting message. Thank you.
Submitted: 3 months ago.
Category: Phone Systems
Expert:  MasterFixIt replied 3 months ago.

Hi good morning, here is a link to a free copy of the closest one I can find at the moment Vtech answering machine :

Please let me know if this one helps or if not, I will find others this afternoon for you when their site comes back up;-)

Also please check the model # ***** for me?

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you


Tech Michael

Customer: replied 3 months ago.
Michael, The information you sent is not helping me at all. What I need is a copy of the manual for the VTech phone. I could not get the phone number to order a manual and my copy machine is not working. I got a partial phone number of 1-800-595 - but did not get the rest of the phone number. Please give me that or request a copy of the manual be sent to me at L. McDonald at 1571 Golden Rainh Road, Apt. 118D, Seal Beach, Ca. 90740 as soon as possible. Once again, the unit is SN SR###-##-#### ***** 1 CS 6829-3. Thank you.
Expert:  MasterFixIt replied 3 months ago.

Hi thank you .

You reach them for a new manual at this #. But you can also locate it on their website:

Or call:

You may contact by telephone at 1-***-***-****
Mon – Fri, 6:00 AM – 6:00 PM Pacific Time.

For Canadian customers, please call 1-***-***-****
Mon – Fri, 6:00 AM – 3:00 PM Pacific Time.

They will show you how to get it off their website free of cost.

Please rate kindly before closing this page no additional cost there;-)

I will stick with you until you have your manual.

They only accept call weekdays.

Thank you

Tech Michael