Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the make/model of your system?
What type of phone line connection do you have in the house?Are any other phones (not part of the panasonic system) working on your home landline connection?
Yes, we can continue online instead of the call.
How do you get your home phone service?Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
You don't need to do it a 2nd time, but the initial fee has already been paid to the site.