Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Do you see anything on the display?Can you still get a dial tone, or make an outgoing call?
That is what I expected as well, if you get no ring but can call out, it is a line fault that they will need to repair from their end.
Do you need more help with this?