Hello & Welcome to Just Answer,
Sorry to hear of any issue you are having with your phones.
To help you with this issue, may I ask:
1) Were you able to SUCCESSFULLY leave a TEST MESSAGE - when calling from your cell phone?
2) If you WERE able to leave a TEST MESSAGE, can you tell me the number of rings heard BEFORE the system picked up the call?
3) What phone service provider (phone company) you have for this phone line?
4) WHEN did this issue first begin, or was noticed?
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)