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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 7958
Experience:  Working with Electronics for 25+ years.
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My Vtech CS6829-2 shows 0 messages but the shows the call

Customer Question

My Vtech CS6829-2 shows 0 messages but the CID shows the call Imade from my cell phone and left a message.How do I correct this
JA: Just to clarify, what's the exact make and model of your machine?
Customer: It is aVTech model CS6829-2
JA: What troubleshooting have you tried?
Customer: I clesred all messages before testing.
JA: The phone expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Phone System Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Phone Systems
Expert:  Greg A. replied 4 months ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) Were you able to SUCCESSFULLY leave a TEST MESSAGE - when calling from your cell phone?

2) If you WERE able to leave a TEST MESSAGE, can you tell me the number of rings heard BEFORE the system picked up the call?

3) What phone service provider (phone company) you have for this phone line?

4) WHEN did this issue first begin, or was noticed?


Expert:  Greg A. replied 3 months ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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