Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
Please tell me what the problem with the landline, or the phone, or the voice call, is... and I will help you with advice.
I am here... I was offline for a while, and I apologize.
That does not sound like a familiar problem. What type of account or phone verification are you trying to get through, please?