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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2290
Experience:  Working with Electronics for 25+ years.
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The phone says line in use but it is not. I tried to unplug

Customer Question

the phone says line in use but it is not. I tried to unplug all the phones and plug it back it but still the same.
JA: How old is the phone?
Customer: 4 years old
JA: What troubleshooting have you tried?
Customer: this is the second time it has happened. We were able to get it working again after leaving the phones unplugged for 48 hrs. Now a week later it is doing the same thing.
JA: The phone expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no thank you.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Phone System Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Phone Systems
Expert:  Richard replied 4 months ago.

Hi there and welcome

Can you tell me please the make and model of the phone with the issue please?