Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
If you pick up the line, what do you hear?A fast tone or beeps prior to the dial tone, or just the normal dial tone?
I'm sorry I missed you earlier. I was offline for dinner.
Please note that I replied to your initial question within 1 minute, but didn't hear back from you for 40 more, and was offline at the time. Like you, I'm not online at all times.
You've already paid the full agreed upon fee to the site. I'm happy to continue helping you, but do need a bit more info still please, including the proper model number of your system, which is found on the main base station (not the handset).
I also need to know who your phone company/carrier is, if you have any other phones/systems connected to the line, and I'd like to ask you to once more please check, carefully, what the dial tone is. Given the symptoms, we would expect you to hear a stutter tone or beeps, not a normal tone, which is critically important to a proper diagnosis.
Do you need more help with this?If so, simply reply back on this page.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.