Ask a Phone Systems Question, Get an Answer ASAP!
Hi Alex and welcome to JustAnswer,Thank you for the question and your patience. Should you still need assistance for information purposes only...Initially, bear with us; re-confirm and post back with the complete model number of the phone system.
My participation is strictly limited to technical, repair and/or installation issues hence for that; "...the complete model number of the phone system...." is needed.
On the above post and other billing & payment concerns, contact Customer Service to have this taken cared of prior to any / all other interactions.