Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the make/model of your phone system?
I’ve attempted to accept your call request, but it appears to have failed on your end due to a payment issue. You may need to increase your deposit or clear a security hold on your account.
We can continue here as well, but I would need the proper model number of your system. What you sent is the handset, I need the base station model, please.
Do you need more help with this?